Shipping policy

At Vibe Cases, we’re all about bringing your style and tech personality together. Once you place an order, our team works to get your Vibe Case packed and on its way to you as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.
Orders are not processed or shipped on weekends or U.S. holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
During product launches, holidays, or high-volume periods, processing may take a little longer. We appreciate your patience!

Shipping Times

For orders within the United States:

Standard Shipping: Approximately 3–7 business days after your order has been processed.

Please note that shipping times are estimates and are not guaranteed. Delays caused by the carrier, weather, holidays, incorrect addresses, or other circumstances outside our control may occur.

Shipping Costs

Shipping costs are calculated at checkout based on your shipping address and the shipping method available for your order.

From time to time, Vibe Cases may offer free shipping promotions. Any applicable promotion will be displayed on our website or at checkout.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number.

Please allow up to 48 hours for tracking information to become active after your shipping confirmation is sent.

Incorrect or Incomplete Shipping Address

Please make sure your shipping information is accurate before completing your purchase.

If you entered an incorrect or incomplete address, contact us as soon as possible at [nithin6040314@gmail.com]. We will do our best to update the address before your order ships.

Once an order has been shipped, we may not be able to change the delivery address.

Vibe Cases is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Damaged Packages

Once an order has been successfully handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please:

Check around your delivery location.
Check with household members, neighbors, or your building’s mailroom.
Contact the shipping carrier directly.

If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and product.

We will review the situation and work with you on an appropriate resolution.

International Shipping

At this time, Vibe Cases [does/does not] offer international shipping.

For international orders, customers may be responsible for applicable customs duties, taxes, or other import fees imposed by their destination country.

Delivery Delays

While we work hard to make sure your order arrives on time, Vibe Cases cannot guarantee delivery dates once an order has been shipped.

Delivery may be delayed due to circumstances including: